Apps are eliminating messy human interactions. Ordering food, hailing cab, buying grocery – apps have completely eliminated the need for interaction between human beings for these activities. But, are we missing out on something?
We’re a social species—we benefit from passing discoveries on, and we benefit from our tendency to cooperate to achieve what we cannot alone. In his book Sapiens, Yuval Harari claims this is what allowed us to be so successful. He also claims that this cooperation was often facilitated by an ability to believe in “fictions” such as nations, money, religions, and legal institutions. Machines don’t believe in fictions—or not yet, anyway. That’s not to say they won’t surpass us, but if machines are designed to be mainly self-interested, they may hit a roadblock. And in the meantime, if less human interaction enables us to forget how to cooperate, then we lose our advantage.
David Byrne — MIT Technology Review